31/08/2019 Hardware Supplies
WON, a lady from South Korea sent an enquiry, “I want to buy an elevator brushes. What is your recommendation?” Our customer service staff carefully asked WON for her needs. She is a dealer, for the brush does not match the other accessories, and the length is not the same. It causes sales difficulties. I want to purchase the elevator brushes to replace.
Our customer only gave a rough size. The specific one is not sure. Our customer service comfort her and said: “Don’t worry, today is Friday. I will send you some samples for your reference today. You can receive elevator brushes samples when you go to work on Monday. You can install the test to see if it is suitable. Please feel free to contact us.”
After receiving the samples, WON called our customer service staff and very happy to said: “The elevator brushes samples provided by your company are perfect and fully meet my requirements. Thank you for your professionalism, help me solve my urgent needs. ” Recently, we have received 20 sets of elevator brush orders from WON, and is in the process of making production arrangements in an orderly manner.
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